Refund policy

RETURN & REFUND POLICY
Return & Refund Policy

Last Updated: June 2026

Thank you for shopping at TinyTrove.space. We are committed to providing high-quality children's clothing and ensuring customer satisfaction with every purchase. If you are not completely satisfied with your order, we are here to help.

30-Day Return Policy

We offer a hassle-free 30-day return policy. You have 30 calendar days from the date of delivery to request a return or refund.

To be eligible for a return:

The item must be unused, unworn, and in its original condition.
The item must be returned in its original packaging whenever possible.
The item must not show signs of washing, damage, alteration, or excessive use.
Proof of purchase or order confirmation must be provided.
Free Returns

TinyTrove provides free returns for eligible orders within the 30-day return period.

Customers must contact our support team before returning any item to receive return instructions.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the status of your refund.

If approved:

Refunds will be issued to the original payment method.
Processing times may vary depending on your financial institution.
Most refunds appear within 5–10 business days after approval.
Non-Returnable Items

The following items may not be eligible for return:

Products showing clear signs of use or wear.
Products damaged by misuse, accidents, or improper care.
Gift cards or promotional items.
Final sale items clearly marked as non-returnable.
Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery.

Please include:

Order number
Description of the issue
Photos showing the problem

We will work quickly to resolve the matter through a replacement, exchange, or full refund.

Cancellations

Orders may be canceled before shipment. Once an order has been shipped, it must follow our return procedure.

Contact Information

For return requests or refund assistance:

TinyTrove.space
Email: support@tinytrove.space
Phone: (604) 526-3182.